Shipping Policy

Secretscabinet provides free delivery services for all orders within the European Union. The notification will be sent via SMS (you need to provide your phone number before completing the purchase at checkout). If you do not enter your phone number, the shipping notification will be sent via email. When collecting goods, valid identification documents and the notification number indicated in the text message or letter must be presented.

We offer different modes of transportation to meet your needs.

The normal delivery time for SecretScapinet is 3-5 working days. If SecretScapinet is unable to ship within the agreed time, we will promptly notify the customer of the reason for the delay. If the shipment is delayed, the customer has the right to cancel the purchase free of charge.

Please note that if you choose to use any forwarding company to complete your delivery (including but not limited to delivering your package to a neighbor or leaving it in a safe place), once the order has been delivered to the address indicated on the invoice, SecretScapinet will not be responsible for any lost, damaged, or delayed items.